• A - Attention (Awareness): attract the attention of the customer.
  • I - Interest: raise customer interest by demonstrating features, advantages, and benefits.
  • D - Desire: convince customers that they want and desire the product or service and that it will satisfy their needs.
  • A - Action: lead customers towards taking action and/or purchasing.
 Nowadays some have added another letter to form AIDA(S):
  •  S - Satisfaction - satisfy the customer so they become a repeat customer and give referrals to a product.

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